Service Robots in a Bakery Shop: A Field Study
Sichao Song,Baba Jun,Junya Nakanishi,Yuichiro Yoshikawa,Hiroshi Ishiguro,Sichao Song,Baba Jun,Junya Nakanishi,Yuichiro Yoshikawa,Hiroshi Ishiguro
In this paper, we report on a field study in which we employed two service robots in a bakery store as a sales promotion. Previous studies have explored public applications of service robots public such as shopping malls. However, more evidence is needed that service robots can contribute to sales in real stores. Moreover, the behaviors of customers and service robots in the context of sales promo...