Agentforce by Salesforce is a groundbreaking AI platform designed to revolutionize customer service and business operations through autonomous AI agents. It integrates advanced AI capabilities to enhance efficiency, reduce costs, and improve customer experiences across various industries.

Introduction

Agentforce is Salesforce's latest AI innovation, launched in 2024, aimed at transforming how businesses interact with customers and manage operations. It combines AI-driven autonomous agents with Salesforce's robust CRM ecosystem to provide intelligent, scalable, and customizable solutions. Agentforce enables businesses to automate complex tasks, streamline workflows, and deliver personalized customer experiences, making it a game-changer in the AI-driven enterprise software market.

Key Features

Autonomous AI Agents

Agentforce's AI agents can think, reason, and act autonomously, handling tasks such as customer inquiries, sales follow-ups, and marketing campaigns with minimal human intervention.

Multi-Channel Support

The platform supports various communication channels, including voice, WhatsApp, and Facebook Messenger, ensuring seamless customer interactions across multiple touchpoints.

Low-Code Customization

With tools like Agent Builder and Prompt Builder, users can easily customize AI agents to fit specific business needs without requiring extensive coding knowledge.

Data Integration

Agentforce integrates with Salesforce's Data Cloud, allowing it to access and analyze vast amounts of customer data to provide actionable insights and personalized responses.

Use Cases

Customer Support Automation

Agentforce can handle routine customer inquiries, resolve issues, and escalate complex cases to human agents, significantly reducing response times and improving customer satisfaction.

Sales Process Optimization

The platform can analyze sales data, predict customer behavior, and provide personalized sales strategies, helping businesses close deals faster and increase revenue.

Marketing Campaign Personalization

Agentforce can generate tailored marketing content based on customer preferences, leading to higher engagement rates and improved campaign performance. By leveraging Agentforce, businesses can enhance operational efficiency, reduce costs, and deliver superior customer experiences, positioning themselves for success in the AI-driven future. 15 % 82 % 50 % 功能 Cookie 定向 Cookie Consent Leg.Interest checkbox label label checkbox label label checkbox label label checkbox label label Healthcare AI offers the essential building blocks for Payers, Providers, and Public Health agencies to deploy trusted AI solutions they can put to work right away.Using Data Cloud and pre-built integrations for Health Cloud, organizations can ground their prompts in relevant context and health information. Incorporating AI directly into the flow of work promotes healthier businesses and outcomes. Healthcare organizations need to reduce administration overhead so they can spend more time caring for patients. AI could be the solution. Try Health Cloud free for 30 days. No credit card. No installations. Tell us a bit more so the right person can reach out faster. Learn how Salesforce empowers healthier connections. 我们的网站使用三种类型的 cookies：必要性 cookies、功能性 cookies 和广告性 cookies。您可以选择退出功能性 cookies 和广告 cookies。点击不同的 cookies 类别，可查找有关每个类别的更多信息并更改默认设定。 隐私声明 网站运行离不开这些 Cookie 且您不能在系统中将其关闭。通常仅根据您所做出的操作（即服务请求）来设置这些 Cookie，如设置隐私偏好、登录或填充表格。您可以将您的浏览器设置为阻止或向您提示这些 Cookie，但可能会导致某些网站功能无法工作。 这些 Cookie 允许提供增强功能和个性化内容，如视频和实时聊天。我们或我们已将其服务添加至我们页面上的第三方提供者可以进行设置。如果您不允许使用这些 Cookie，则可能无法实现部分或全部功能的正常工作。 这些 Cookie 由广告合作伙伴通过我们的网站进行设置。这些公司可能利用 Cookie 构建您的兴趣分布图并向您展示其他网站上的相关广告。它们只需识别您的浏览器和设备便可发挥作用。如果您不允许使用这些 Cookie，您将不能体验不同网站上的定向广告。