[Webinar] Beyond Automation: How AI Agents Drive Enterprise Success | Register Now Generative AI Mark Zuckerberg Meta CEO Shrini Viswanath Co-Founder, Upstox Prasad Pimple Executive Vice President, Kotak Life Read now Read now Read now Read now Read now utm_sourceutm_campaignutm_medium utm_source utm_campaign utm_medium Copyright © Jio Haptik Technologies Limited 2025 | Data Security & Privacy Policy | GDPR Ready | CCPA Ready | Terms | We use cookies to make Haptik's website a better place. Cookies help to provide a more personalized experience for you, and web analytics for us. To learn more about our Privacy Policy, please visit this link. [Webinar] Beyond Automation: How AI Agents Drive Enterprise Success | Register Now Gen AI-Powered CX Suite Proof-of-concept to Production #1 WhatsApp Business Solution Self-Serve Support Conversational Buying Guidance With Gen AI Agent Co-Pilot User Behaviour Low Code Builder Integrate Gen AI into your marketing, support and operations to boost ROI, elevate customer satisfaction, optimize costs, and reduce time-to-value. Offer a seamless customer experience with Generative AI-powered assistant Integrate Gen AI into your web assistant and effectively handle any volume of queries from web visitors, offering efficient and personalized support round the clock. Empower customers with the convenience and immediacy of AI-powered WhatsApp conversations to track orders, book appointments, get product recommendations, and complete transactions. Break the ice with customers who drop into your DM with prompts tailored to their needs and interests. Drive the conversation for increased brand awareness, conversions, and loyalty, and repeat purchases. Be available on demand 24/7 to your Facebook page visitors. Enhance support while reducing wait times for product information, troubleshooting assistance, and guidance on orders and returns. Delight customers from your first interaction with them. Talk to them soon after they search for your brand on Google. Delivering measurable outcomes Industry-specific use cases designed to increase leads, transactions, and repeat purchases Tira, a personal care brand, partnered with Haptik to build a Generative AI-powered Assistant that could engage in natural conversations with buyers and help them find the right products. With conversational product discovery and personalized product recommendations enabled, the AI Assistant offers a seamless shopping experience leading to higher purchases and improved loyalty. Upstox, one of Asia’s leading investment platforms, was inundated with large volumes of support queries overwhelming its support infrastructure. It partnered with Haptik to build a self-serve Gen AI Assistant to provide unparalleled customer service. Haptik’s solution helped Upstox achieve an automation rate of 77% and alleviate agent load by 85%. Kotak Life Insurance caters to 46 million customers with wide range of products for protection, annuity, retirement, savings, and investment. It collaborates with Haptik to optimize end-to-end insurance buying process for customers on WhatsApp. By implementing Flows, Kotak Life has improved lead generation by 400% while reducing drop-offs and maximizing task completion. Jio Health Hub had a goal to increase user engagement and registrations, as well as provide proactive support. With Haptik's help, JIVA was created- a WhatsApp virtual assistant that led to a 21% growth in unique users. Club Mahindra, a hospitality company, partnered with Haptik to build a virtual assistant that could help travelers make travel bookings seamlessly - by interacting with the AI Assistant. Ask clarifying questions, sift through wide-ranging properties, and make property bookings by submitting details such as guests, amenities required, and so on. The goal of Disney Hotstar was to provide scalable customer support with a fast and supremely efficient customer experience. Haptik built an intuitive WhatsApp chatbot that resulted in a 97% improvement in query resolution time, reducing first response time from three hours to 30 seconds. Ryan International, a leading education institution, uses WhatsApp as a channel to regularly update students and push them further in their learning journey. The chatbot sends reminders, tips, progress reports, and learning materials on a regular basis. 500+ Global Clients Leverage Our AI Solutions to Win Loyal Customers AI is embedded in the fabric of Jio Haptik, with 10+ years of expertise in powering AI-driven innovation for 500+ enterprises. With us, scale confidently while keeping your data safe. Our Gen AI solutions have a flexible architecture for effortless scaling, and comply with ISO, HIPAA, GDPR, CCPA, and SOC 2 regulations. Our powerful ecosystem of 100+ integrations including live agent tools, CRM, live chat, and payment gateways, boosts efficiency and elevates customer experience at every touchpoint. About business impact achieved, solutions delivered & more Excited to launch our partnership with JioMart in India. This is our first-ever end-to-end shopping experience on WhatsApp - people can now buy groceries from JioMart right in a chat. Haptik has been pivotal in helping us explore the various engagement with an AI-powered chatbot, and giving us a competitive advantage in our mission to drive exceptional customer experiences at scale. Our collaboration with WhatsApp as an intuitive and widely used communication platform and Haptik as a trusted development partner has redefined customer engagement at Kotak Life. Resources to help your business grow better Sign up to recieve the latest updates Copyright © Jio Haptik Technologies Limited 2025 | Data Security & Privacy Policy | GDPR Ready | CCPA Ready | Terms Asia Pacific | EMEA | North America | enterprise@haptik.ai