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Join our community and be part of AI discussions No-Code/Low-Code, GenAI-Powered Conversational AI Platform New MENU + No-Code/Low-Code, GenAI-Powered Conversational AI Platform + + + New + + AI Agent Platform for Enterprises and Contact Center Automation CustomerAgentEmployeeAdjusterUnderwriterCollector Customer Agent Employee Adjuster Underwriter Collector VoiceChatEmailWorkflow VoiceChatEmailWorkflow Voice Chat Email Workflow Debt Collection Auto Insurance Quote Claims FNOL (Intake) Doctor Appointment Booking Collections Customer Support Reduce Support cost by 80% Claims FNOL Reduce the Cost of Per Claims FNOL from $45 to <$5 Claims Adjuster Increase Adjuster's Efficiency by 40% Customer Experience Increase CSAT by 80% Debt Collections Increase Collection Rates by 60% Agent Productivity Increase Contact Center Agent productivity by 50% testimonials Play the Video Play the Video × GenAI-Powered ROI's AI Agent Workforce CLAIMS AI HUB POLICY AI HUB SERVICE AI HUB Achievements Sep, 2024 Jun, 2024 Nov, 2023 Jul, 2023 Nov, 2023 LLM Suite Drag-and-Drop GenAI Suite Trademarks Insurance Debt Collections Banking BPO Lending Healthcare Empower Workflows Voice-Based AI Copilot for Collections Claims FNOL Powered by AI Agent - LISA Debt Collection Reminders with GenAI Powered AI Agent Full-Scale Spotlights Data-Backed Success 240 600 1.3 16 130 5 600k 125 Hiring! © 2025 Floatbot All Rights Reserved. USA INDIA GCC USA INDIA GCC USA INDIA GCC USA INDIA GCC Accelerate LLM Adoption and Build AI Agents that Integrate with Any Data Source, Service, or Channel to Transform Business-Critical Tasks Start Demo Tap the mic and try our Collections AI Agent Try Gen AI-powered Collections bot by calling below number "My experience interacting with LEXI was really good, she was empathetic and fully compliant. You've got all these low –balance accounts, out-of-stat debts that are really hard to work. This is perfect solution for that because it doesn't involve agents. You reduce your costs, and it's compliant too. It just makes sense- absolute sense" Greg Johnson Chief Technology Officer InterProse “Floatbot’s compliance-first approach and fast response time have made a noticeable impact within just a few days of implementation. The team is highly proactive, promptly acting on feedback to meet our needs!” Stacy Stein Managing Attorney Mountain Peak Law Group, PC "Floatbot team did a phenomenal job understanding our requirements and helping us launch our Voice AI Agent. Now, we are looking to widen the scope of our AI Agent to facilitate other services, including PTP (Promise to Pay). Our partnership with Floatbot has been great so far. We are also experimenting with WhatsApp, SMS, and Web AI Agents to help us reach a large number of our consumers. Floatbot has one of the best analytics capabilities we've seen among vendors so far. We are excited to continue expanding our AI journey with Floatbot" Andy Mata Senior Vice President of Loan Servicing Tricolor Auto Group, LLC "We collaborated with Floatbot to implement an AI solution for a Collection Agency customer. We worked together to develop a smart AI agent that helps make our customer more profitable by reducing costs. The Floatbot team has been very supportive, ensuring all requirements are addressed and timelines are met. Their platform is excellent, and we feel confident recommending the solution to our customers" Andy Day VP Product Broadband Dynamics, LLC "I’ve had the opportunity to explore many AI companies, and I can confidently say that Floatbot stands out as the most technologically impressive among them. I’m genuinely excited about the opportunity to collaborate with them in the future." Ben Fagin Chief Financial Officer National Credit Management "We've been using Floatbot platform since 2022. We started with a basic chat AI Agent, and now we're integrating GenAI to further enhance our customer interactions. We're also in the process of incorporating Floatbot’s Voice AI Agent into our call center, which will help our agents work even better. Overall, our experience with Floatbot has been amazing, and we look forward to enhance our customer experience together!" Sreemoyee Das Manager I.T. Department "Using Floatbot for our pre-due renewal calls has been great. With just one round of calls, we've successfully engaged 50% of our customers, boosting our collection rates. Without Floatbot, we'd rely heavily on manpower at our call centers which increased operational costs. With Floatbot, we've not only streamlined our processes but also achieved considerable cost savings. We're planning to expand its capabilities by incorporating multiple regional languages and additional features. We aim to have Floatbot handle 50-60% of customer interactions before payment due dates." Pinky Patwal Deputy Manager IndiaFirst Life Insurance "As one of the senior leaders of our service provider organization, I am pleased to share how Floatbot's conversational AI products have transformed our ability to provide exceptional solutions to our customers. By leveraging their platform abilities, we have been able to seamlessly manage end-user interactions across multiple channels including phone, IVR, web chat, WhatsApp, and more." Rinoo Rajesh Digital Leader Conneqt Business Solutions "I have worked closely with the Floatbot team on deploying agent-assist. Floatbot platform exceeded my expectation in identifying the right knowledge article based on the provided inputs. Floatbot team was very responsive and fast in adopting new ideas, which is critical for any innovation-led transformation project. We were able to implement the solution 70% faster than other similar solutions I have worked with. In our deployment, we saw a significant improvement in the speed of accessing the correct answers by the users, thereby improving the efficiency and customer satisfaction. With Floatbot, we will be able to push the same agent-assist bot to a customer-facing Chatbot or Voicebot for self-serve, reducing our effort by 60% for future self-serve deployments." Sandeep V VP Digital Transformation Large BPO organization NYSE listed BPO organisation LISA Claims FNOL Automation ADDI Digital Worker for Adjuster AURA Digital Worker for Agent (Distribution), Underwriter LEXI Billing, Policy, Support Agent M is a powerful enterprise Generative AI-driven Large Language Model or ChatGPT-based Master Agent developer framework. It lets you create multiple LLM-based Agents that can do natural language-based interaction over your document or data or application. Agent M serves as an orchestrator, seamlessly coordinating between multiple LLM agents that perform various tasks - making natural language-based API calls, connecting to your data, and automating complex conversations. Breakthrough LLM model driven by 100% LLMs, empowered by low-latency, and fine-tuned by Floatbot.ai. VoiceGPT delivers real-time responses on calls or agent assist, effortlessly handling complex inquiries and optimizing operations. Dial+1-(650)-640-1015 or +91-278-663-0058 or try it on chat. Enable your bots to self-learn from diverse sources like website pages, knowledgebase, PDFs, and Word documents. No more manual intent creation or extensive training. Unlock the power of ASR + NLP to deliver real-time, seamless, latency-free conversations. Enhance operational efficiency, resolve queries faster, and create exceptional customer experiences. Improve CSAT scores with smart conversations and accurate responses, ensuring a personalized approach to every interaction. Empowering business users with the power of AI science Achieve 80% faster launch and effortless bot maintenance with powerful bot studio. Industry specific templates, pre-built solutions, pre-trained on use case-specific data. Track customer sentiments, dispositions, resolution, objection and compliance analytics, and 50+ Metrics. Orchestrate between popular LLMs, NLP, speech-to-text or text-to-speech or Bring Your Own AI. You can also manage AI execution pipeline for your bot. Integrate APIs with our developer-friendly no-code bot studio to push-pull data, use bot-as-a-service with APIs, or trigger campaigns for your chatbot or voicebot with APIs. Floatbot UNO is pre-integrated with industry leading ISVs, contact center solutions, Banking, Insurance, CRMs, CPaaS, Calendar, knowledgebases and many more. End-to-end contact center AI solutions – experience 100% GenAI-powered, human-sounding voicebot that works in real-time. It comes pre-integrated with leading Contact Center solutions. Be it filing claims FNOL, accelerating debt collections, or automating support calls, Floatbot’s Contact Center AI can handle any interaction with ease and efficiency. Deploy omnichannel chatbot across all customer-facing digital channels - Text/SMS, Facebook Messenger, WhatsApp, website, mobile app, Telegram, and more with our GenAI-powered, conversational AI platform. Guide your agents during support or sales calls, providing real-time assistance on voice or chat channels. Enable knowledgebase optimization, compliance, sentiment analysis, real-time 50+ analytics, call summary, decision tree, and conversational workflow. High-impact features & capabilities to turbocharge customer engagement & automate workflows Play Play Play Combining the power of self-service AI Agents and Real-time AI Agent Assist in one platform. The self-service bots help customers get the information and service they need without having to contact a human agent or automating upfront conversation. At some point if the call or chat is transferred to human agent, the AI Agent Assist bot provides vital insights from past interactions, further enabling effective, context-rich support to human agents. Unique users Lines of code Messages exchanged Awards received Calls answered AI Patents Calls answered daily Enterprise clients Let’s strategize and come up with the best-fitting Conversational AI tools to transform your brand’s CX. How it works Need Help? Try it free for 14 days +1 (650) 679-4167 connect@floatbot.ai