Waymo, one of the leading autonomous driving technology providers, starts it business as the Google Self-Driving Car Project. The company is headquartered in Mountain View, California.
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Speed:3,Interesting:4,Customer Support:2,Helpfulness:4,Price:4,Wait Time:4,Comfort:3,Safety:4,Correctness:4Excited to use this past weekend while visiting friends in San Francisco! Had five flawless trips on Saturday and really enjoyed the experience. The driving and choices it makes are way more natural feeling than my FSD Tesla. One glitch on Sunday. Was by myself and added a stop to see Lombard street and I jumped out to take a pic and it left me. lol. Apparently you can’t get out. What sucked is support could only send the car to the depot not back to me, so I had to get another Waymo go all the way up to the depot and get my bag I left in there.
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My friend and I were checking prices for rides from my house to a restaurant when we noticed something. Their Waymo app was offering the same ride for $3-4 less than mine. Prices have been 2x more expensive for me lately, and I assumed Waymo was just generally more expensive now vs a year ago. It appears that there is either some setting or algo reason for my rides to be more expensive than people requesting the same exact ride. I'm wondering if there is there a way to get more transparency on this. Seems odd to charge two people making the same request at the same time different amounts.
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Waymo was about to pick me up then drove past and swapped me for another one. Wait time said 5mins. Took at least 2x that. Then just before pickup (I could see it approaching) app said they were sending me a different one. Total wait time about 20mins. Is this common?
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