Effects of Conversational Contexts and Forms of Non-lexical Backchannel on User Perception of Robots

Sangmin Kim,Sukyung Seok,Jongsuk Choi,Yoonseob Lim,Sonya S. Kwak,Sangmin Kim,Sukyung Seok,Jongsuk Choi,Yoonseob Lim,Sonya S. Kwak

A non-lexical backchannel is known to be dependent on the conversational context, and its form can be distinguished by the social relation between the speaker and the listener in the Korean language. Thus, to investigate the effect of a non-lexical backchannel, we conducted a 2 (context: information-centric versus emotion-centric) × 3 (forms of backchannel: "ne" versus "eo" versus "eum") mixed-par...