Customer Support Outsourcing Service starting at just $8 per hour HelpSquad is a 24/7 omnichannel BPO service that is redefining customer service outsourcing . Our virtual assistants will seamlessly integrate with your team, deliver superior service to your customers, and handle any back office function. Paired with cutting-edge AI technology, HelpSquad is your trusted partner to elevate customer experiences. Customer Support Outsourcing Service starting at just $8 per hour 1 2 3 4 5 6 1 Elevate your customer experience to new heights. We provide comprehensive customer service outsourcing to boost brand loyalty. Connect with your customers wherever on their favorite communication channels.  Offerings include call center and answering services, IT support, live chat, SMS two-way texting, SMS P2P marketing, technical assistance, email and social media support services. 2 We handpick a talented team with the necessary skills to enhance interaction across all customer channels. Our goal is to strengthen your brand’s allegiance and provide a competitive edge. Roles our agents take on include: VIRTUAL ASSISTANTS Our virtual assistants take care of everyday tasks from customer support to bookkeeping and more. Concentrate on the important things, and we’ll take care of the rest. ORDER PROCESSING You’ve put in great effort into attracting new clients. We’ll help you close the deal by ensuring that your order process runs smoothly. We will handle all aspects including order tracking and returns. RESEARCH VAs can assist with every facet of topic or report research on your behalf.  Our carefully structured quality assurance program ensures you receive the outcomes you’re seeking. DATA ENTRY We supply data entry professionals including typists, transcribers, coders, and clerks to manage all your data handling needs. ACCOUNTING SUPPORT Our team of outsourced accountants possesses knowledge and expertise across numerous industries and software applications. Virtual assistant bookkeepers are able to assist with accounts payable, accounts receivable, payroll, and taxes.  We have stringent standards to ensure the precision and promptness of financial information, aiding you to make more informed business decisions. 3 We’ve utilized AI technology to organize, label, and index your data. This allows our agents to quickly respond to customer questions. It also contributes to an adaptable knowledge base that can be referenced by your staff and customers, enhancing the efficiency and responsiveness of your business. 4 Our customer support outsourcing solutions for startups consist of Digital and Voice Customer Support, Artificial Intelligence (AI) Operations, Support for Back-Office tasks, and Microtasking. By uniting our team with yours, we can broaden your team’s expertise in all aspects of customer interaction. The outcome is an expedited product launch into the market with a strong competitive edge. 5 Besides being a customer service outsourcing provider, we are also heavily invested in technology. We have pioneered our proprietary AI-driven omnichannel contact center software. This enables us to customize our service to accurately meet our customers’ specific wants and needs. 6 Our vision at HelpSquad is to continually empower clients. Our mission is to enhance their customer interactions through human task services enabled by API and integration. We partner with the most successful and rapidly expanding brands globally to consistently provide superior customer experiences. We believe in united growth and scaling together. "They are a professional who has always proven themselves trustworthy and beneficial to our support staff." "Good communication between company and customer!" Agents will learn how to answer the top questions prospects ask custom to YOUR business." "It's like having someone there 24/7 to answer questions and provide information to customers. They are a great company, exceptional service, and reasonable prices for what they offer." "They handle all of our live support 24x7x365. Awesome customer service!!!" "The price is excellent for the quality of the service. Agents and coaches learn quickly and give customers and prospects an authentic experience with our brand. We are able to spot patterns via customer interactions with the chat to help improve our business, as well as increase customer satisfaction." "They are a professional who has always proven themselves trustworthy and beneficial to our support staff." "Good communication between company and customer!" Agents will learn how to answer the top questions prospects ask custom to YOUR business." "It's like having someone there 24/7 to answer questions and provide information to customers. They are a great company, exceptional service, and reasonable prices for what they offer." "They handle all of our live support 24x7x365. Awesome customer service!!!" "The price is excellent for the quality of the service. Agents and coaches learn quickly and give customers and prospects an authentic experience with our brand. We are able to spot patterns via customer interactions with the chat to help improve our business, as well as increase customer satisfaction." "They are a professional who has always proven themselves trustworthy and beneficial to our support staff." Our friendly customer support agents are here to answer your customers’ questions. HelpSquad’s 24/7/365 omnichannel support solutions are designed for businesses of any size, and we’re committed to helping you find the right plan to meet your needs. Fill out the form on the right, and one of our team members will be in touch shortly! * * * * 13 Mar 05 Mar 18 Feb * * * Top-Ranked Customer Service Outsourcing Call or Text us at: HelpSquad is a 24/7 omnichannel BPO service that is redefining customer service outsourcing. Our virtual assistants will seamlessly integrate with your team, deliver superior service to your customers, and handle any back office function. Paired with cutting-edge AI technology, HelpSquad is your trusted partner to elevate customer experiences. Elevate your customer experience to new heights. We provide comprehensive customer service outsourcing to boost brand loyalty. Connect with your customers wherever on their favorite communication channels.  Offerings include call center and answering services, IT support, live chat, SMS two-way texting, SMS P2P marketing, technical assistance, email and social media support services. We handpick a talented team with the necessary skills to enhance interaction across all customer channels. Our goal is to strengthen your brand’s allegiance and provide a competitive edge. Roles our agents take on include: VIRTUAL ASSISTANTS Our virtual assistants take care of everyday tasks from customer support to bookkeeping and more. Concentrate on the important things, and we’ll take care of the rest. ORDER PROCESSING You’ve put in great effort into attracting new clients. We’ll help you close the deal by ensuring that your order process runs smoothly. We will handle all aspects including order tracking and returns. RESEARCH VAs can assist with every facet of topic or report research on your behalf.  Our carefully structured quality assurance program ensures you receive the outcomes you’re seeking. DATA ENTRY We supply data entry professionals including typists, transcribers, coders, and clerks to manage all your data handling needs. ACCOUNTING SUPPORT Our team of outsourced accountants possesses knowledge and expertise across numerous industries and software applications. Virtual assistant bookkeepers are able to assist with accounts payable, accounts receivable, payroll, and taxes.  We have stringent standards to ensure the precision and promptness of financial information, aiding you to make more informed business decisions. We’ve utilized AI technology to organize, label, and index your data. This allows our agents to quickly respond to customer questions. It also contributes to an adaptable knowledge base that can be referenced by your staff and customers, enhancing the efficiency and responsiveness of your business. Our customer support outsourcing solutions for startups consist of Digital and Voice Customer Support, Artificial Intelligence (AI) Operations, Support for Back-Office tasks, and Microtasking. By uniting our team with yours, we can broaden your team’s expertise in all aspects of customer interaction. The outcome is an expedited product launch into the market with a strong competitive edge. Besides being a customer service outsourcing provider, we are also heavily invested in technology. We have pioneered our proprietary AI-driven omnichannel contact center software. This enables us to customize our service to accurately meet our customers’ specific wants and needs. Our vision at HelpSquad is to continually empower clients. Our mission is to enhance their customer interactions through human task services enabled by API and integration. We partner with the most successful and rapidly expanding brands globally to consistently provide superior customer experiences. We believe in united growth and scaling together. Our friendly customer support agents are here to answer your customers’ questions. HelpSquad’s 24/7/365 omnichannel support solutions are designed for businesses of any size, and we’re committed to helping you find the right plan to meet your needs. Fill out the form on the right, and one of our team members will be in touch shortly! More people now prefer receiving care at home instead of in hospitals. While this is great for patients, it adds extra stress on doctors, nurses, and caregivers. They have to manage appointments, paperwork, and records while still focusing on patient care. This is where home care virtual assistants help. A home care virtual assistant works … Continued Dental practices strive to boost efficiency, enhance patient care, and simplify operations. A dental virtual assistant (DVA) offers a modern solution. These professionals ease staff workload while improving practice performance. Here are ten key benefits of adding a DVA to your team. 1. Enhanced Patient Communication Streamlined Appointment Scheduling A dental virtual assistant (DVA) makes … Continued Great customer service is key to patient satisfaction in healthcare. This article covers its importance, key principles, and strategies to improve patient experiences through different customer service etiquette tips. Understanding the Importance of Customer Service in Healthcare Healthcare is always changing, and so are patient needs. People want great care and friendly service. They know … Continued 18 Questions You Should Ask Yourself To Develop Effective Customer Service KPIs In this eBook, we will highlight 6 of the most common service KPI’s and present 18 questions you should ask yourself in order to ensure the measurements you capture deliver high value, actionable data. At HelpSquad, our mission is to bring superior, affordable, tailored 24/7 omnichannel customer support to every business. Our friendly, professional support agents will be dedicated to increasing your sales, revenue and customer satisfaction. 330 S WARMINSTER RD, SUITE 341, HATBORO, PA 19040